Frequently Asked Questions (FAQ)

We have been running classes for Vietnamese learners since 2014 and we have helped thousands of students learn Vietnamese.

• We have online and offline classes for group and individual learners for all levels from complete beginners to advanced ones. 
• We are currently teaching Northern and Southern accents
• We have published materials that are tailored to fit our students’ needs as well as worksheets for you to practice at home. 
• Our teachers are experienced and trained in our methodology.
• Our lesson focuses on communication and practical language. 
• We are particularly good at teaching pronunciation, we have positive feedback from our students on that, you can check the reviews on Google maps.

At the moment, we have 2 locations for Offline classes in Hanoi, Vietnam:

1. 31a Ngõ Hồ Đầm Tròn, Ngọc Hồ, Ba Đình, Hà Nội
2. 66A Ng. 52 Đ. Tô Ngọc Vân, Nhật Tân, Tây Hồ, Hà Nội

You could also have classes at home or in cafe that are convenient for both you and the instructor.

First few lessons are recommended to be in public places. However, after knowing each other a bit better, the teacher can also come to your house.

For the Elementary level, we are using our published materials: Useful Vietnamese for Expats from 1 to 3, together with worksheets and materials prepared and designed by our teams. 

For advanced levels, we use a variation of Vietnamese learning books written by renowned professors from prestigious universities in Vietnam. However, we make a few changes to make the materials suit our students’ need whether it is formal for working purposes or casual for daily talk, we try our best to make the language natural-sounding and easy to pick up for students.

Lesson cancellation is possible on a mutual agreement. However, it can only be done a few times in a 10-session course. You can read more about it in our Cancellation rules.

In a group class setting, if you sometimes have to miss a class, you can discuss it with your teacher for catch-ups. You can read more about it in our Payment Policy.

Yes, we provide Online lessons for students from overseas via Zoom or Google Meet. For In-person classes, you meet your instructor at a cafe, your place or at our office – whatever feels easier for you.

1-on-1 classes give you full attention and total flexibility. Group classes are more social and budget-friendly, but follow a shared schedule.

Of course! If you want to study with friends, partner, or colleagues, we can create a group class for you.

For private classes, we prioritize assigning instructors who can accommodate your preferred schedule. Typically, 2-3 hours (lessons) per week works well for most people.

For group classes, we’ll need to know your availability to see if there’s an upcoming class that fits, or we can also look for other learners with similar class preferences.

It depends on the class type. For example, 1-on-1 is VND 3,189,000 (or USD 135) for 10 hours. Group prices vary – check out Pricing for full details.

You can transfer the tuition fees to our Vietnamese bank account (VND). If you need to do an international transfer, you can pay via Paypal or WiseTransfer. We’ll send you all the details once you confirm your class.

Read more on Payment Methods

Yes, we offer a trial lesson for you to check out our teaching style, ask questions, etc. & for the teacher to assess your level properly. If you decide to continue, the trial will count as your first paid lesson. If not, the trial is free of charge.

Yes, our instructors all have experience in teaching and we do monthly training with our Program Director to assure the quality. They are also patient, inspiring, and enthusiastic about teaching. You can have a trial lesson with us to self-evaluate.

When we arrange your class, we carefully consider factors like your level, location (if in-person), availability, and even accent preferences to match you with the most suitable instructor.

We hope that the instructor in your trial session will also be the one guiding you throughout the courses.

However, if after the trial or at any point during your course you feel the need to switch instructors for any reason, just let us know. We’re more than happy to listen and help arrange a change if needed.